Terms and Conditions
Terms & Conditions
Triscle products are designed and produced in Ireland. We strive to maintain the high production quality and cares very much that our customers be happy with their purchases. If the products have not met your expectations please do contact us. We welcome all feedback.
www.rainkilt.ie (the “website”) is owned and operated by Triscle Fashion Limited, Triscle Tower, Glendree Upper, Feakle, Co. Clare, Ireland (“Triscle/we/us”).
If you place an order through this website, upon confirmation that such order is accepted a sales contract will be executed between you and us, which will be governed by these Terms and Conditions and specifically by the Purchase Terms mentioned below.
2. Purchase Terms
Please read these Purchase Terms carefully before ordering Products online from our website.
When you place an order to purchase a product from rainkilt.ie, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product, which is accepted by us when we send e-mail confirmation to you that we have dispatched that product to you. That acceptance will be complete at the time we send this Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.
You have to be 18 years of age or older to buy Products via the website. You can only order on the website if you are a consumer, not a reseller. You guarantee that the information you provide to Triscle in the request or order is accurate and complete.
2.1 Retention of title
All Products will remain the property of Triscle until you have paid all amounts owing to us in full under any agreement, including the payment of costs, earlier or later deliveries or partial deliveries. You may not sell, dispose of or encumber any Product before full title thereof has passed to you.
2.2 Quality and maintenance of Products
Minor differences in colour and other variations in Products are possible as a result of different image acquisition, display technologies or other technical reasons. Triscle is not liable for these variations and deviations.
We draw your attention to the washing and maintenance instructions printed on the labels of the Products. Triscle is not liable for any damage resulting from incorrect handling of Products, including handling contrary to the instructions.
2.3 Cancelling your order
Because we always try to process all orders as fast as possible, it is only possible to cancel an order by calling our customer service without delay after placing the order. Our customer service phone number is: +353 61 924848 (Mon to Fri: 9am to 5pm)
Please note that you can cancel your order before you have received an e-mail from Triscle confirming the shipping. This does not in any way affect your right to withdrawal as set out in clause 2.6 of these Purchase Terms.
Nothing in these Purchase Terms affects your statutory rights.
Prices are stated both: excluding and including Irish VAT, which at the time of creating these Terms and Conditions stands at 23%. Prices are quoted in EUR. Triscle reserves the right to make price changes prior to an order placed by you. If paying by credit card your credit card company may calculate the exchange rate automatically.
Triscle reserves the right to change, limit or terminate any special offers or discounts at any time.
Triscle charge delivery costs. The delivery costs vary for each Product and type of delivery. For further cost details, please see Delivery section on our website. These costs will, if applicable, be charged separately, itemised and added up with the total amount of the order.
We pride ourselves in handling your orders quickly, however, some orders may take longer than others. We do not ship on Saturdays, Sundays, or holidays.
Items ordered together may not be shipped out on the same day, and occasionally, some items are temporarily out-of-stock. You will be alerted to any shipping delay at the time of order. Should there be any other delay associated with your order, you will be notified within 10 days after placing your order.
Shipping Rates & Times We use AnPost to process our shipping. Shipping rates are calculated at checkout based on the items purchased and the shipping address before you confirm the order.
Please note that Countries outside the EU are exempt of VAT. Customs & Excise Duties may apply to some countries.
Delivery dates cannot be guaranteed and may be disrupted by issues beyond the control of Triscle (including, for example, interruptions of our transportation systems or the services provided by our carriers, your bank or credit card).
2.6 Returns of Products
If you wish to return an item please email us here within 30 days of receiving the item(s) stating the reason for returning it and whether you are requesting a replacement, exchange or a refund of the item.
We have tried to provide you with as much information as possible regarding the sizing of our products but do understand that when purchasing online it is not always possible to predict exactly how well the item will fit you. In the event that you are unhappy with the size/colour your have chosen we will be happy to exchange the item for the right one providing of course that it is returned in a saleable condition (ie. undamaged, unmarked, uncrumpled). Just contact us here
As Triscle website purchases are made through Stripe, so too are refunds. Once the product has been returned and checked that it is unmarked and in a saleable condition we will contact you to let you know that the refund process has been initiated. If you wish to receive a refund via bank transfer please let us know.
2.7 Damaged or defective Products
For Triscle, quality is paramount. We thoroughly test all our Products in real-life conditions to ensure they are fully capable of standing up to the uses for which they were designed. It is extremely rare for our Products to be damaged or defective.
Returned Products are inspected by the Triscle Quality Assurance Department and refunded if the damage is the result of a manufacturing defect or deviation from factory specifications. We undertake to fully refund the cost of any defective Products.
If the problem was caused by reasons other than materials quality or assembly process, the original product is returned to you. We do not refund Products:
▪ Obtained from a source other than the website
▪ Damaged by abuse or negligence (exposure to chemicals, caustic substances, open flame, high heat, sharp object, etc.)
▪ Damaged by misuse or activities other than the intended purpose (use of running shoes for court sports or hiking footwear as work boots, etc.)
Please note the life expectancy of any Triscle product depends on the individual using the product, the conditions of use, and the characteristic wear patterns of the user. Our products damaged by normal wear and tear or that have exceeded the reasonable lifespan of the product are not replaced.
Our Customer Service team is available to assist you. Please don’t hesitate to contact us with your questions and comments. Call us at +353 61 924848 (Mon to Fri: 9am to 5pm) or e-mail us.
3. Use of the website
Triscle grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not Avoca.ie, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. If you do not agree to these Use of the website Terms and Conditions, please leave the website immediately.
3.1 Disclaimer of warranties
The website and the content are free of charge and provided ‘as is’ and without any warranties of any kind. The information on the website is for general information purposes only and does not constitute advice.
Triscle does not represent or warrant that the information and/or facilities contained in the website are accurate, complete or current, or that the website or the server that makes the website available are free of viruses or any other harmful components. Further, Triscle will not provide for specific IT infrastructure or connectivity. Thus Triscle cannot represent or warrant the website will be uninterrupted or error free. Triscle does not make any warranties or representations regarding the use of the Content on the website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise, in each case to the fullest extent permitted by applicable law.
3.2 Limitation of liability
Your use of the website is at your own risk. Neither Triscle, nor any of its employees, officers, directors nor any of its agents or any other party involved in creating, producing or delivering the website will be liable for any direct, indirect, special, consequential or other damages that result from the use of, or the inability to use, the Content on the website, including damages caused by viruses or any incorrectness or incompleteness of the information on the website, or the performance of the products or otherwise arising out of or in connection with these Use of website Terms and Conditions, even if Triscle has been advised of the possibility of any such damages.
Triscle shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products. To the fullest extent permissible by applicable law, we hereby disclaim all warranties of any kind, either express or implied, including, any implied warranties with respect to the products and services listed or purchased on or through this website.
4. Data protection
By placing a purchase order you agree and understand that we may collect, use, store and process your personal data in accordance with our Privacy Statement.
Each provision of the Triscle Terms and Conditions shall be construed separately and independently of each other. If any provision is deemed invalid, void or otherwise unenforceable, that provision shall be deemed severable from and shall not affect the enforceability of any of the other provisions of these Triscle Terms and Conditions.
6. Events beyond reasonable control
Triscle will be not held responsible for any delay or failure to perform or comply with our obligations under the Triscle terms and conditions when the delay or failure arises from any cause which is beyond Triscle’ reasonable control.
7. Applicable law and jurisdiction
The Triscle Terms and Conditions shall be governed by the laws of the Republic of Ireland.
Irish law applies to the sales contract, to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG).
You and Triscle hereby submit to the non-exclusive jurisdiction of the Irish Courts.